0433 534 971 info@niftyrefunds.com

YOUR QUESTIONS … ANSWERED

Get in touch with us or see if one of your questions has already been answered below in our FAQ section from clients just like you.​​
What is Nifty Refunds?

Nifty Refunds is a service designed to help you reunite with money that may be rightfully yours but has gone unclaimed. Our refunding consultants work closely with government departments to locate and secure these funds on your behalf. We manage the entire process to save you from stress and hassle, ensuring everything is handled correctly and efficiently so you can receive what you’re owed with peace of mind.

What types of funds can you help recover?

We assist in recovering a broad range of unclaimed funds, including dormant bank accounts, unpaid insurance payouts, overlooked tax refunds, lost superannuation, uncollected wages, unclaimed shares and investment returns, estate funds, unused refunds, and government benefits. If you suspect you might have unclaimed funds in any other area, our refunding consultants are here to guide you through the recovery process.

What is lost money?

Lost money, also known as unclaimed money, refers to funds that have not been returned to their rightful owners. This can happen for a variety of reasons, like forgotten bank accounts, uncashed checks, or unclaimed insurance payouts. It’s easier than you might think to have lost money, even if you’re good at keeping track of your finances. Have you ever moved houses, invested in shares or opened a new bank account? You might have some money waiting for you that you didn’t know about!

Where does unclaimed money go?

Under the Unclaimed Money Act 1995, if a business or organisation has made reasonable efforts to return lost funds but is unable to locate the rightful owner, those funds are then transferred to the Government. The money stays with the Government until the owner comes forward to claim it. Currently, in Australia and New Zealand, there is over $10 billion in unclaimed money waiting to be claimed!

How do we find you?

Our goal is to help you reconnect with the money that’s rightfully yours. We use secure and ethical methods to locate you, ensuring your privacy is always protected. We only work with information provided by trusted government sources. We take pride in delivering the exciting news to clients who never knew they had money waiting for them! 

How do I start a claim?

Starting a claim with Nifty Refunds is easy! Simply reach out to us through our website or contact us directly. We’ll guide you through the process, gather the necessary information, and handle the rest. Our team of refunding consultants will be with you every step of the way to ensure a smooth and successful claim. 

What information do I need to provide?

Every claim is unique and may require different types of identification to match you with your lost funds. To get started, we’ll need some basic details and relevant identification documents. Additionally, government departments sometimes request extra information after a claim is submitted, which is a normal part of the process. Rest assured, we are committed to handling your claim efficiently and will ensure that everything is processed quickly while meeting all necessary requirements.

What if I don’t want to claim my lost funds?

We understand that sometimes people choose not to claim their lost funds for various reasons. If that’s the case for you, we offer a service where you can donate your funds to a charity of your choice. It’s a wonderful way to give back and make a positive impact. Many of our clients find great satisfaction in knowing that their unclaimed money is being used for a good cause. 

How long will it take to claim my money?

The time to process your claim can vary since it often depends on the response times of busy government departments. We work diligently to expedite the process and keep it as swift as possible. Rest assured, we’ll keep you informed and notify you promptly with any updates as soon as we receive them. 

What are the costs involved?

NO REFUND, NO FEE! We strive to make the process as easy as possible for you, with no upfront fees or costs involved. Our fee is based on the amount of money being refunded, and you won’t pay anything until you receive your refund. We only get paid when you do, so there’s no risk of paying anything you can’t afford. Your peace of mind is our priority! 

Why can’t I do this on my own?

Claiming lost funds can be a complex and time-consuming process, which sometimes takes the appeal out of getting your money back! While you can attempt to handle it yourself, it may not always be the most effective choice. Just as you wouldn’t fix a major leak without a professional plumber or represent yourself in court without legal expertise, claiming lost money requires specialised knowledge. Our experienced refund consultants handle all the paperwork and details, ensuring everything is managed correctly. This way, you can avoid potential complications and enjoy a smoother, stress-free experience. 

Why have you been contacted about lost finances?
We believe you might have unclaimed money waiting. Many are unaware of these funds, and we’re here to help you reclaim what’s yours.
What is Lost and Unclaimed Money?

Did you know that changes in your address, name, or job could cause you to lose track of your money? When banks or companies can’t reach you, your funds may be handed over to the government under the Unclaimed Money Act 1995. If not claimed, this money could eventually become government revenue. With different rules across New Zealand and Australia, the process can be tricky. That’s why it’s essential to get it right the first time—saving you time and ensuring you reclaim what’s rightfully yours.

What Happens if You Don’t Claim?
If you don’t claim your funds, they often end up in a government trust account. After a certain period, the money is transferred to the government’s consolidated revenue fund, making it no longer accessible.
Why Choose Us?

At Nifty Refunds, we’re dedicated to helping you reclaim your money quickly and efficiently. With our simple “NO WIN, NO FEE” policy, you won’t pay us a cent until we successfully recover your funds. Backed by years of experience, our passionate refund specialists take pride in reuniting people with their money, making this a truly rewarding profession.

How Can I Get Started?
Getting started is easy! Simply visit our Contact page to reach out, and we’ll be here to assist you every step of the way. 
Need more info? Visit our FAQs page or contact us!